Gozde Gorce
Who I work with

Built for two kinds of leaders.

The work looks different depending on who's bringing me in — but the goal is the same: a post-sales motion that makes retention and expansion predictable.

Founders & CEOs

Seed to Series D startups with product-market fit and early customers, but no real post-sales system. You're feeling churn risk, messy onboarding, or flat expansion — and you want a senior operator to build the motion right the first time.

CS, CX & Revenue Leaders

New or stretched leaders who inherited a post-sales function that lacks structure, instrumentation, or playbooks, and need an external partner to define, optimize, and level it up fast.

Best fit: B2B SaaS, product-led or sales-led, with recurring revenue and a book of business between roughly $5M and $80M ARR.

Let's talk

Let's scope your post-sales motion.

Book a short intro call and we'll figure out whether you need to build from scratch, optimize what you have, or bring in fractional leadership.

Gozde Gorce — fractional customer success leader and post-sales strategist